Patient Satisfaction Surveys
Understand your patients’ anesthesia experience.
Our anesthesia patient satisfaction surveys are based on the Anesthesia Quality Institute’s (AQI) QCDR Measure 48. Compare results with national benchmarks, explore provider and facility performance, search patient comments, and deliver scheduled reports automatically by email.
Included with AnesthesiaEMR and Charge Capture. Also available as a standalone service.
“Appreciate the care and understanding of the staff.”
Start this month
No EMR migration. No setup fees.
Just a nightly billing file.
Surveys can run independently from a nightly billing export, without AnesthesiaEMR or Charge Capture. Providers continue using their existing documentation workflow. Once the export is configured, surveys can be live within days.
- Patients receive surveys by text and email.
- Search patient comments by keyword, with positive and negative feedback highlighted.
- Scheduled monthly facility reports delivered automatically by email.
From your billing file to patient feedback.
Your billing system
Nightly billing export
Graphium sends the survey
EmailSMS
Patients share their experience
Ratings and comments
Your team sees the results
Dashboards for clinicians and facility leaders
Scheduled facility reports
Survey Analytics
Six dashboards for patient feedback, comparisons, and reporting.
Explore the dashboards your team will use. Compare your results with anesthesia patient feedback across Graphium’s national customer base. Filter results by organization, facility, provider, and date to support leadership reviews, facility quality improvement, and individual provider feedback.
By the 5's
Compare the percentage of top scores for each question with your organization’s results and national benchmarks. Review average scores and changes from month to month.
Trends
Track twelve months of scores alongside survey volumes to understand changes over time and put variation based on fewer responses in context.
Provider and Facility Comparisons
Compare provider and facility results with percentile and statistical reference points to identify variation and areas for further review.
Patient Voice
Search patient comments, review positive and negative feedback, and follow recurring themes over time.
Operations
Track survey delivery, engagement, completion, and response rates to identify where follow-up may be needed.
Facility Report
Facility administrators receive a scheduled monthly summary of scores, benchmarks, response rates, and patient feedback.
Why we built it
Our clients asked us to rebuild the survey experience they lost.
Our clients told us they had lost the anesthesia-specific dashboards and reporting they relied on. They asked us to bring that experience back. So we did.
Graphium combines anesthesia-specific questions, national benchmarks, provider comparisons, and dashboards clinical leaders can use. Built by the same physician-owned team behind AnesthesiaEMR and Charge Capture, and available independently for groups that only need surveys.
Response rates
Survey response rates around 22%.
Across the Graphium platform, roughly 22% of survey invitations result in a completed response. Patients receive text and email links to the same survey the day after surgery, with a reminder if they haven’t responded.
The survey presents one question at a time, with a progress indicator showing how much remains. Your team can track invitations sent, surveys opened, and responses completed, with response rates broken down by facility and provider.
Morale
We also deliver the good news.
Positive patient feedback can be shared with the providers who delivered the care, giving teams a way to recognize good work alongside opportunities to improve. Groups tell us it's the single best thing they've done for provider morale and job satisfaction.
When an anesthesia chart is available in Graphium, the link beside each comment takes you directly to it, making it easy to review the care behind a compliment or concern.
Why it matters
Demonstrate your group’s value to the facilities you serve.
Show hospital and ASC administrators how patients experience your anesthesia care. Compare your results with anesthesia patient feedback across Graphium’s national customer base, highlight strong performance, and identify facilities that may need closer attention.
Together with our quality dashboards and QCDR reporting, these results help your group demonstrate its value and guide improvement.