Responsible Disclosure Policy

Disclosure Policy

Data security is a top priority for Graphium Health , and Graphium Health believes that working with skilled security researchers can identify weaknesses in any technology.

If you believe you’ve found a security vulnerability in Graphium Health ’s service, please notify us; we will work with you to resolve the issue promptly.

If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at [email protected]. We will acknowledge your email within 7 days.

Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party.

Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Graphium Health service. Please only interact with accounts you own or for which you have explicit permission from the account holder.


While researching, we’d like you to refrain from:

  • Distributed Denial of Service (DDoS)
  • Spamming
  • Social engineering or phishing of Graphium Health employees or contractors
  • Any attacks against Graphium Health ’s physical property or data centers

Thank you for helping to keep Graphium Health and our users safe!


Graphium Health is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at [email protected].